Frequently Asked Questions
Everything you need to know about our handcrafted heritage wear.
What is the delivery timeline for my order?
Domestic orders are typically delivered within 5-7 business days, while international shipments may take 10-15 business days depending on the destination.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Since Chikankari garments are handcrafted, we recommend checking the garment measurements against your own for the perfect fit.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for unused items with tags intact. Please note that customized or sale items are not eligible for returns.
Are your products authentically hand-embroidered?
Yes, House of Chikankari specializes in authentic, hand-done embroidery by skilled artisans from Lucknow, ensuring every piece is unique.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) for most pin codes within India.
How should I care for my Chikankari garments?
To preserve the delicate hand-embroidery, we recommend dry cleaning for the first few washes. For subsequent care, a gentle hand wash in cold water is advised.